SMS Terms of Service

By opting into SMS from a web form or other medium, or by sending an SMS message to us, you are agreeing to receive SMS messages from Unified Bank. This includes SMS messages for conversations between you and specific Unified Bank employees. Message frequency varies. Message and data rates may apply. See our specific SMS privacy policy below and our general privacy policy at https://unifiedbank.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

SMS Privacy Policy

Unified Bank respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how Unified Bank collects and uses information about you when you opt-in to receive SMS messages from us.

Information We Collect

When you opt-in to receive SMS messages, we collect:

Your phone number
Your consent for us to send you SMS messages
Your basic contact information

How We Collect Your Information

We may collect your information directly from you, such as when you complete a form or contact us via SMS first.

How We Use Your Information

We use your information to:

Send you the SMS messages you’ve opted in to receive
Provide updates on the status of your inquiries with us
Respond to questions or comments you sent us

To Whom We Disclose Your Information

We may disclose your information to our affiliated companies or to third-party service providers, consultants, or auditors who provide services to us when your information is required for the services provided or in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets. We may also disclose your information when required by law or administrative order, to assert claims or rights, or to defend against claims.

However, we do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.

We do not share your SMS opt-in consent with anyone.

Protection of Information

We take steps to protect your information against unauthorized use or disclosure.

Updates to this Policy

We may periodically update this policy. If we make material changes that have a substantive and/or adverse impact on your privacy, we will provide notice on this website prior to the change(s) becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

How to Contact Us

You can reach us by calling us at 740-633-0445 or toll-free at 888-275-5566, or via e-mail at customercare@unifiedbank.com. You may also message HELP for assistance.

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